American Water
American Water  
HomeAbout UsContact UsCareersInvestor RelationsPress RoomService Line ProtectionProducts & Services

About Us

Residential Services

Commercial Services

Developer Services

Federal Services

Municipal Services

Green Solutions

Enhance Customer Service

LineSaver®
Water Line Protection Program*
Sewer Line Protection Program*
In-Home Plumbing Emergency Protection Program*

When a water line or sewer line emergency arises, homeowners look for a quick, efficient, and credible solution. With the LineSaver Program, one call dispatches an expert contractor and restores peace of mind to the homeowner. Our programs have a successful track record of superior service, quality repair work, and customer acceptance with homeowner satisfaction ratings exceeding 93%. Leave the work and worry to the experts!

How Does LineSaver Service Your Municipality?

  • American Water Resources adheres to the highest utility standards for customer service
  • 24 / 7 dedicated customer service representatives
  • Provides a toll free customer service phone number dedicated for residents in your community
  • Bi-lingual customer service representatives available to assist homeowners
  • Guaranteed 24 hour contractor response
  • American Water Resources uses local, licensed, insured professional contractors to complete repairs
  • From start to finish, American Water Resources manages all claims internally
  • All repair work is guaranteed to meet state and local codes
  • American Water Resources pays for permits required by state and/or local codes to complete repair work
  • Elimination of the hassle of searching for a qualified repair contractor
  • No claim forms or deductibles are required
  • Provides generous coverage limits for water line and sewer line repairs
  • Basic site restoration, including filling, raking, reseeding, and street repairs (if applicable)
  • American Water Resources provides Customer Satisfaction Surveys
  • Business reports
  • Improves quality of life for residents in your community

Enhance customer service with American Water's LineSaver Program today!
For more information, call the American Water Homeowner Services Group at 1-800-931-1548 or email us at LineSaver@amwater.com.

*In CA this program is offered through American Water Resources Insurance Services. In CA and VA, this program is insurance provided by Virginia Surety Company, Inc.

 

 

 

  © 2008 American Water. All Rights Reserved | Privacy Policy | Terms of Use | Site Map | Powered by SilverTech, Inc. Puddles